We, Doctor Sand Limited (“Company”, “we”, “us”, “our”) are the owners of the platform comprising of www.doctorsand.com “Website”. The Website serves as an online auction platform that connects buyers and sellers dealing in building and construction materials. The sellers can through the Website offer such products to the buyers through the e-auction process. Buyers can bid and or provide a list of their requirements to the sellers through the reverse auction. The Website facilitates price discovery, for the auction lot, through a built-in auction algorithm The Website also provides various services that enables sellers to list their products including but not limited to sand bags, construction material products and similar such other products on sale at a fixed price on the Website. Company may also offer its own products for sale to the Users through the Website (“Services”).
Website and Social media accounts- We may also collect, store and use your Personal Information when you :
You may while availing the Services through our Website use the services of our payment processing partners. You will be required to provide certain payment information to our payment processing partners, including but not limited to your name, credit/debit card information, net banking details, UPI/Wallets details. Your credit/debit card information will be collected by us. You will be required to re-enter the CVV, OTP and login credentials for verification of the transactions.
Will disabling the cookies allow users to use the Website?
We will not restrict the usage of the Website if the cookies are disabled.
We shall use the Personal Information in the following cases:
THE COMPANY DOES NOT DISCLOSES THE IDENTITY OF THE USERS WITH OTHER USERS WHO INITITIATE THE AUCTION EXCEPT FOR THE USER ID DETAILS PERTAINNNG TO THE H1, H2, H3 AND L1, L2, L3 BIDDERS.
We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to conduct research, analytical purposes, and to improve our Services. By using the Services and/or visiting our Website, you provide us the right to use your Personal Information to create anonymized data and use it for our business purposes.
In course of providing Services to you or access to the Website we may share your Personal Information with certain parties. Accordingly, you expressly give your free consent to us to disclose or share your Personal Information in the following cases:
Administrators: We may provide access to User’s Personal information to any of our authorized administrators for an internal business purpose, who shall be under confidentiality obligations towards the same.
Affiliates: We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to User’s requests for information or the Services.
Joint Marketing Arrangements: Where permitted by law, we may share User’s Personal Information with joint marketers with whom we have a marketing arrangement, we would require all such joint marketers to have written contracts with us that specify appropriate use of User’s Personal Information, require them to safeguard User’s Personal Information, and prohibit them from making unauthorized or unlawful use of User’s Personal Information.
Merger or Acquisition: We may transfer User’s Personal Information if we are acquired by or we acquire or merge with another company or transfer a part of our business, including the Website, to a third party. Any third party or resultant entity that receives the User’s Personal Information pursuant to a merger, demerger, amalgamation, reconstruction, change in control or business transfer shall have the right to continue to use User’s Personal Information. In the event of such a sale or transfer, we may notify the Users.
Legal and Regulatory Authorities: We may be required to disclose User’s Personal Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose User’s Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose User’s Personal Information to :
Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information User may choose to provide directly to any third party.
User’s Personal Information including User Content is stored on a secure and protected cloud infrastructure of reputed cloud service provider (like AWS, Microsoft Azzure, and similar cloud service providers). Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liability or responsibility for it. Users are required to be careful to avoid “phishing” scams, where someone may send User an e-mail that looks like it is from the Company asking for User’s personal information.
User is responsible for all the actions that take place under the User Account. If User chooses to share User Account details and password or any Personal Information with third parties, the User is solely responsible for the same. If User loses control of the User Account, User may lose substantial control over its Personal Information and may be subject to legally binding actions. It is User’s responsibility to keep User’s password confidential and secure.
User agrees to indemnify us, our subsidiaries, affiliates, officers, agents and employees (each, an “Indemnified Party”) and hold the Indemnified Party harmless from and against any claims and demand, including reasonable attorneys' fees, made by any third party due to or arising out of or relating to: